Frequently Asked Questions

Everything you need to know about our ocean adventures, expert instructors, and the booking process.

How do I book a lesson?

Navigate to our "Lessons" page, select your preferred beach destination, choose your instructor and skill level, and pick a date from our live calendar. Once you complete the secure checkout, you'll receive an instant confirmation email with your meeting point details.

Can I cancel my booking?

Yes, we offer a flexible cancellation policy. You can cancel your lesson up to 48 hours before the scheduled start time for a full refund. Cancellations made between 48 and 24 hours will receive a 50% refund or a full credit for a future session.

What equipment do I need to bring?

We provide all the essentials: high-quality surfboards suited to your level, premium wetsuits, and leashes. You only need to bring swimwear, a towel, sunscreen (ocean-friendly preferred!), and a reusable water bottle.

What happens if the weather is bad?

Safety is our top priority. If the conditions are deemed unsafe by our head instructors, we will notify you at least 2 hours before the lesson. You can choose between rescheduling for free or receiving a full refund.

Is there an age limit for lessons?

Surfing is for everyone! We offer specialized lessons for kids as young as 6 years old, provided they are confident swimmers. There is no upper age limit—our oldest student last year was 78!

Still have questions?

Can't find the answer you're looking for? Our support team is here to help you get in the water.